Are the ribbon cables connecting CD-ROM and controller or computer loose?
Action:
WARNING: Electrical shock hazard! Make sure the power is turned off and the external power cables have been disconnected before removing the computer cover.
CAUTION 1: This task should be performed by a qualified computer technician.
CAUTION 2: Please observe steps to reduce the potential damage to computer components from electro-static discharge.
1) Make sure the power cord is disconnected from the computer.
2) Remove the computer cover.
3) Inspect any ribbon cables connected to the CD-ROM controller and make sure these cables are firmly connected to the CD-ROM controller and to either the CD-ROM drive (for internal drives only) or to an adapter connector on the back on the computer (for external drives only).
Question:
Are the ribbon cables connecting CD-ROM and controller or computer loose?
Responses:
Yes, the ribbon cables are loose
No, the ribbon cables are not loose